Mac Experts At Your Service
Get a Professional Answer to any Technical Question
Have you ever wanted to have a personal expert around, ready to help you with any technical issue or give valuable advice? MacKeeper offers you exactly such an expert with the online service called Geek on Demand. Its difference from the traditional customer support is that you don’t have to contact the support yourself. All you have to do is schedule a phone call for comfortable time and wait until the expert calls you back.
MacKeeper Geek on Demand Benefits
What makes MacKeeper's Geek on Demand so unique? Let's find out.
First of all, you can use Geek on Demand to address ANY technical issue, related NOT ONLY to MacKeeper or even Mac OS. For example, you can ask our specialists which external hard drive to choose, or what are the differences between Windows and Mac OS… whatever – the experts are always ready to listen and help you out.
Secondly, the service is easy to use and does not require any special knowledge. All you have to do is describe your issue, fill in a small form, and then just get a call at the time you specified.
Thirdly, our experts can use remote connection to access your Mac for you to see all of their actions, as if the expert was sitting beside you.
In a nutshell, the Geek on Demand service is able to:
- give professional phone assistance on your problem
- provide materials with expert research
- give advice based on vast experience
How does MacKeeper Geek on Demand Work?
The working principle of Geek on Demand is very simple:
- 1.To use Geek on Demand you should be connected to the Internet. Please check your Internet connection before you start.
- 2.Open MacKeeper and go to the Geek on Demand page.
- 3.Click New Demand.
- 4.Enter the demand title in the corresponding field.
- 5.Describe your problem in free format, but make the description understandable.
- 6.Enter your telephone number in the Phone field.
- 7.Specify the time you want the expert to call you back.
- 8.When ready, click Save.
- 9.The demand appear in the Your demands activity list with the Pending status. After you get the call and the problem is solved, the status will change to Resolved.
Now you can sit back and forget about your technical problems. Just leave them to Geek on Demand and see how quickly and easily they are fixed!
Our representative will call you at the time of your choice. You won't have to wait on the phone for a long time or spend money on the call.
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